Technology Integration Consultant

Discovery Solutions Published: September 30, 2017
Location
Job Type
Category

Description

Technology Integration Consultant
COMPANY:
This company provides financial products and services that increase the availability and affordability of housing for many Americans.
LOCATION: Washington D.C.
DESCRIPTION:
Apply expert understanding of product technical support for one or more the firm products to include implementation, integration, and resolution of technology issues and customer questions. Prepare and review complex reports. Perform research and analyses requested by management
KEY JOB FUNCTIONS
: Manage multiple, simultaneous, complex integration projects to include project planning, issue resolution and tracking, status reporting, and consulting throughout the integration life cycle.
: Support a caseload of customer accounts. Consult to customers regarding systems enhancements, change requests, and use of the firm technologies and services. Recommend solutions. Coordinate customer training.
: Support application enhancements and infrastructure changes. Conduct impact assessment, application testing, and production change control for customer accounts.
: Collaborate with CAT team members in devising strategies that maximize production and delivery from lenders. Interact daily with lender partners, regional account teams, and business and technology development teams.
: Support pre-sales consulting. Present solutions based on customer need and account strategy.
: Partner with application management and development teams to incorporate customer feedback into the application enhancement and development life cycle.
: Perform complex technical support projects or participate as a team member on highly complex projects.
EXPERIENCE:
: 6+ years of related experience
: Knowledge of Project Management methodologies, MISMO framework, Uniform Mortgage Data Program standards and the Software Development Lifecycle (SDLC).
: Experience with web API and SOA / Web Services, including REST/SOAP, WSDL/XML and JSON.
: Experience in a technology consulting role with proven ability to manage effectively in a cross-functional environment with excellent customer service skills, proven track record of detail oriented problem solving and follow up.
: Proficiency in integration testing, data validation as well as coding in 1-2 languages (e.g. Java, Ruby, Python, etc.)
: Proficiency in advanced behavior-driven testing techniques and frameworks (Cucumber, Jasmine, etc.)
: Strong oral and written communication skills, with the demonstrated ability to adapt to new technologies, and communicate complex technical topics to management and non-technical audiences. Technical writing experience a plus.
: Proficiency in preparing detailed written/visual client-facing documentation using Microsoft Office Suite including Word, Excel, PowerPoint, Project, and Visio.
: Ability to work productively in a high pressure, team environment using agile methodologies.
: Must be self-motivated with a proven track record in managing technical implementation projects.
: Detailed understanding of the mortgage origination process.
: Mentoring less experienced technical staff; may use high end development tools to assist or facilitate test harness development process.
EDUCATION: Bachelor's Degree or equivalent required

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