Sales Technology Training and Communications Manag

Discovery Solutions Published: September 6, 2017
Location
Calhoun, GA
Job Type
Category

Description

Sales Technology Training and Communications Manager
COMPANY: The company is a leading global flooring manufacturer that
creates products to enhance residential and commercial
spaces around the world. The company's vertically
integrated manufacturing and distribution processes provide
competitive advantages in the production of carpet, rugs,
ceramic tile, laminate, wood, stone and vinyl flooring. Our
industry-leading innovation has yielded products and
technologies that differentiate our brands in the marketplace
and satisfy all remodeling and new construction
requirements. Our brands are among the most recognized in
the industry. During the past decade, the company has
transformed its business from an American carpet
manufacturer into the world's largest flooring company with
operations in Australia, Brazil, Canada, China, Europe, India,
Malaysia, Mexico, Russia and the United States. This
company offers a comprehensive compensation package
that includes a wide variety of benefit options so that
individuals can tailor plans that are right for him or her.
LOCATION: Calhoun, GA
DESCRIPTION: As our Sales Training and Communications Manager you
would serve as a change management leader for the sales
training and communication strategy of our Sales and
Customer Experience platforms (Salesforce.com and Hybris)
across Mohawk Group for improved adoption, sales
productivity, and customer experience.
Core Functions:
: Become the subject-matter-expert (SME) with Mohawk
Group's business processes for our customers, sales
team, customer service representatives and
Salesforce.com
: Drive the design, development, and implementation of
strategic training plans for eMpower Launch (our team's
intranet), new hires, and ongoing devevlopment for
Account Executives, Agents, Sales Management and
Business Development for our Commercial Product line.
: Present/facilitate training for small and large groups -
in-person or web conferencing
: Collaborate with eMpower, Sales Training, and
Marketing teams to plan, develop, communicate, and
integrate Mohawk Group's sales process in everyday
lives of sales teams
: Work closely wth eMpower team to ensure the CRM and
eCommerce platforms are meeting our customers'
needs
: Create, manage, and moderate collaboration in our
intranet's chat groups
: Partner with cross-functional training, sales and
marketing teams across Mohawk Flooring
: Monitor user adoption rates and provide the necessary
support; such as, additional training sessions,
communication, or other resources to improve areas of
weakness
QUALIFICATIONS: At least 4 years of experience in B2B Sales with CRM or
Analytic Tools
Previous experience with a segment based go to market a
plus.
Expertise in developing eLearning applications and blended
learning solutions
Demonstrates intermediate to advanced proficiency levels
in: Microsoft Excel, Word, and PowerPoint, as well as Data
Warehouse and Business Writing.
Ability to exercise good judgment, problem solving ability
and resourcefulness.
Excellent oral, written, presentation and interpersonal
communication skills to effectively interact with sales and
sales management.
Skill set that includes command of working independently,
setting priorities, handling multiple tasks with
concentration, speed and accuracy to meet deadlines.
Exceptional organizational skills.
Leadership skills that drive/ motivate Sales AEs without
having direct supervisory responsibility.
Ability to travel up to 60%
EDUCATION: Bachelor degree from an internationally accredited
institution in Business, Marketing, Communication or other
relevant field.

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