Administrative Assistant - Contractor - 7591
Discovery Solutions is seeking job seekers for a contract position with one of our customers, Lilly, a leading pharmaceutical company headquartered in Indianapolis, IN.
LOCATION: Plainfield, IN 46168
The Administrative Assistant will provide communication management, schedule management, office management and other supportive duties relative to the department area in which they are assigned. Performing general administrative tasks, such as faxing, photocopying, and filing. Creating first-draft documents from rough, sketchy information or in response to requests. Preparing basic form letters and other correspondence sent on a regular basis. Editing and proofreading documents for content, style, and accuracy (including technical and/or scientific materials). Compiling data and preparing presentations from handwritten notes using appropriate software packages. Utilize communication systems such as voice mail, e-mail, distribution lists, etc. Answering phones and directing incoming requests and faxes to the appropriate personnel; initiating contacts as required. Preparing materials for distribution and presentation at meetings (make labels, assemble inters, etc. ) Handling e-mail and voice mail responses on an as needed basis for the business partner(s). Maintaining the daily calendars of one or more department members adding and deleting entries, updating availability, authorizing changes to dates and locations, etc. Communicating on a daily basis with the business partner to keep him/her informed of department or other important activities. Arranging travel and scheduling requests for key department members' attendance at outside functions and/or activities. Scheduling ad hoc and/or recurring meetings. Role may require individual to enter/maintain databases, records and spreadsheets.
Primary Position Responsibilities:
Timely, accurate and professional processing of customer orders, processing inquiries received via phone; email and fax.
Various reporting task , maintaining spreadsheets and tracking shipments
Some data entry experience with high level of accuracy, attention to detail is a must.
Excellent attendance - reliable with good work history
Must have the ability to use and understand computer systems and software.
Good written and verbal communication skills.
Comfortable taking incoming calls and answering inquiries. Ability to work in a team environment
Experience using SAP Software.
Experience using Call Center Software Prior Customers Service experience
EDUCATION: High School Diploma or equivalent